downloaded the official microsoft directx redistribution files to replace any missing directx folders should that have been the case. starting from a fresh install, tried multiple different resolutions in the options.ini.

as suggested by generals legionnaire, checked that the folders which should appear in the my documents folder haven't unwittingly been put into microsoft one drive, it wasn't even set up, and the files were in my documents as they should.Ĥ). Then also changing the resolution to the same one as mine once that didn't work. Tried to create the options folder copy and pasting the templates from 'fix' videos and web pages and saving it as options.ini into the generals directory in my documents. The simple, and many a time quoted 'deleting of the dbghelp.dll' out of both generals and zero hour folders. The version of generals I have is the origin ultimate collection, but I have tried fixes on the downloaded version from just to make sure it wasn't the version at fault. Just to lay out a little bit what exactly I have tried.ġ).

My laptop is a dell g5 5587, Intel I7 8th gen 8750H, GTX 1060 6GB, 16gb ram, windows, directx 12, screen resolution 3840x2160. I have scoured the internet and youtube to every 'fix' video I can find. I have the dreaded 'directx 8.1, check you video card' (you know the one) error. This is kind of a last resort as I don't know what else I can try.

Directx 8.1 install